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Instagram inbox for comments and DMs

Every Instagram comment and DM in one place, already labelled, so complaints and leads get answered first and the spam gets out of the way.

Start free

Free during early access.

Schedulely inbox with labelled conversations and an open DM labelled Lead, with saved reply chips under the reply box
Inbox on a phone with comments and DMs labelled Lead, Praise and Complaint

The real app with made up example clients. Every business here is made up and every post was designed for this page. If a name or location matches a real business, it is a coincidence and not related to them.

What it does

Comments and DMs together
Every Instagram comment and DM lands in one list. Reply in public, hide a comment, or send a private reply, which answers a public comment with a private message.
Automatic labels
Complaint, Lead, Question, Praise, Promotions, and Scam and spam, set by simple word rules. Change a label by hand and it stays.
Saved replies
Answer the questions you get every day in 1 tap.
Triage and bulk actions
Go through new messages one by one in triage mode, or select many and act on them together.
Built for a team
Assign a conversation, leave team notes, mark VIPs and see profile details. Automations and round robin share the work.
Alerts that respect you
Alerts per device with quiet hours, push notifications and a daily digest.

How it works

5 steps, in the order you do them in the app.

  1. Connect Instagram

    Connect the account through Instagram's own sign in page. Comments and DMs start arriving in the inbox.

  2. Let the labels sort it

    Each new message gets a label from simple word rules. Filter by label and start with complaints and leads.

  3. Reply, hide or go private

    Answer in public, hide a comment or send a private reply. Saved replies fill in your usual answers in 1 tap.

  4. Share the work

    Assign conversations, leave notes for the team, or let round robin hand them out.

  5. Set your alerts

    Choose alerts per device and set quiet hours, then catch up with the daily digest.

Try it on your own accountsSign up with email or Google. Nothing to install.

Start free

Free during early access.

Good to know

  • The inbox works with Instagram.
  • Labels come from simple word rules, not AI. If a label is wrong, change it by hand and it stays.
  • AI tagging and reply drafts are Soon. Ad comment moderation is Soon.
  • Complaint, lead and spam labels are part of the Pro and Agency plans once plans start. During early access everything that is built is free.

Questions

Which accounts does the inbox work with?

Instagram. Comments and DMs from every connected Instagram account arrive in one inbox.

How are labels chosen?

By simple word rules. Change a label by hand and your choice stays.

Can I answer a comment privately?

Yes. A private reply answers a public comment with a private message.

Is it really free?

Yes, during early access. Everything that's built today is free to use. Paid plans start later, and we'll tell you well before anything is charged.

Start free today

Everything that is built today is free during early access. Plans start later, and we will tell you well before anything is charged.

Start free

Free during early access.